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SYARAT PENGGUNAAN

selametjudi Terms Conditions: Hak dan Kewajiban Anda

These terms set out the rules that govern your account on selametjudi and explain what you can expect from us in return. By accessing the platform in Indonesia where local law permits, you agree to the conditions outlined here — read them before you start, so your account stays in good standing.

  • Berlaku untuk semua akun aktif
  • OVO & QRIS tercakup
  • Hak akses sesuai hukum lokal
  • Live casino and slots
KETENTUAN KEBIJAKAN

Dasar Kebijakan dan Cakupan Yurisdiksi

These terms apply to every session you open on selametjudi, every wallet transaction you initiate through OVO or QRIS, and every game title you launch from the lobby. Access is available where local law permits; it is your responsibility to confirm eligibility in your region before creating an account. We reserve the right to update these terms when legal requirements or platform conditions change. The current version is always the one shown on this page — not a cached copy in your browser. When we make a material change, we will place a notice in your account dashboard after login, and continuing to use the platform after that point means you accept the revised terms. If you disagree with any update, your recourse is to stop using the platform and contact our support team to close your account. Transactions already processed under the previous terms are not affected retroactively. For any clause that conflicts with mandatory local consumer-protection rules in Indonesia, local law takes precedence to the extent required.

  • OVO

    Transaksi melalui OVO tunduk pada ketentuan ini sepenuhnya.

  • QRIS

    Pembayaran QRIS dicatat dan dapat ditinjau melalui riwayat akun Anda.

  • DANA

    Deposit via DANA mengikuti aturan yang sama dengan metode dompet lainnya.

  • Hukum Lokal

    Ketersediaan layanan bergantung pada hukum setempat dan wilayah yang memenuhi syarat.

RUANG LINGKUP KEBIJAKAN

Apa yang Tercakup dalam Ketentuan Ini

Not everything that happens when you use selametjudi falls under the same set of rules. This section draws a clear line between what these terms govern directly and where a separate policy or a third-party agreement takes over. Knowing the scope helps you find the right place to raise a question.

  • Akses Akun

    These terms fully govern how your account is created, maintained, suspended, or closed — including login sessions, credential changes, and any access restrictions applied by selametjudi under its fair-use policy.

  • Transaksi Platform

    Deposits and withdrawals processed through OVO, QRIS, or DANA are covered here. The record of each transaction is visible in your account wallet history and serves as the reference point for any dispute.

  • Konten Situs

    Game titles from studios including Pragmatic Play, Microgaming, and Joker are made available to you under these terms, but the rules of each game itself are set by the studio. We make those titles accessible; the studio defines how they run.

  • Layanan Pihak Ketiga

    Payment processors, mobile network providers, and any external service you use to reach selametjudi operate under their own terms. We are not a party to those agreements, and issues arising solely on their side are outside the scope of this policy.

HAK PENGGUNA

Tindakan yang Tersedia untuk Anda

Your account on selametjudi comes with a set of practical rights you can exercise at any time. You can review every deposit and withdrawal entry in your wallet history — the record is timestamped and tied to the payment method you used, whether OVO, QRIS, or DANA. If any detail on your account profile is incorrect, the account settings page shows the editable fields alongside the verification steps required to confirm a change. Raising a formal question about how a policy clause applies to your situation is always an option; our support team handles these in the order they arrive, and you will receive a written response. The steps below summarise the four main actions available to you under this policy.

  • Tinjau Catatan Transaksi

    Open the wallet section after login to see a full timestamped history of every OVO, QRIS, and DANA transaction on your account.

  • Perbarui Detail Akun

    Go to account settings to correct your registered information. The page shows which fields are editable and what verification the change requires.

  • Ajukan Pertanyaan Kebijakan

    If a clause here is unclear, contact support with your account reference number. You will receive a written reply addressed to your specific question.

  • Minta Penutupan Akun

    You can request account closure through the support channel at any time. Pending transactions will be resolved before the account is deactivated.

JALUR KONTAK

Hubungi Kami Soal Ketentuan Ini

If any part of these terms is unclear, or if you need to act on a right described in this policy, here are the direct paths to reach us. Have your account reference ready when you write in — it speeds up the response considerably.

  • Live Chat

    Open the chat icon from any page after login to reach the support team directly. Reference your account wallet or the specific clause you have a question about.

  • Email Support

    Send a written query to our support address for a documented response. Include your registered account email and a short description of the terms question.

  • Pusat Bantuan

    The help centre in your account dashboard contains answers to common policy questions, including how to read your OVO and QRIS transaction records.

KEAMANAN DAN DATA

Cara Kami Mengelola Akun dan Data Anda

Transparency about how we handle your information is part of how selametjudi maintains account continuity. Here are the four areas that matter most under these terms.

  • Penanganan Data

    We collect only the information needed to run your account and process transactions via OVO, QRIS, or DANA. That data is used for account management and is not sold to third parties. Retention periods follow applicable local data rules.

  • Cookie dan Sesi

    We use session cookies to keep you logged in across pages and to remember your last lobby position. You can manage cookie preferences through your browser settings; some features require session cookies to work correctly.

  • Keamanan Akun

    Your login credentials are stored using standard hashing practices. If our system detects unusual access patterns on your account, we may temporarily hold the session and ask you to confirm identity via your registered contact method.

  • Permintaan Perubahan

    To request a correction to your account data or ask how your information is used, contact support with your account reference. We will respond in writing and confirm the action taken.

PERTANYAAN UMUM

Pertanyaan tentang Syarat dan Ketentuan

These are the questions our support team hears most often about this policy. If your question is not here, the live chat channel is the fastest way to get a direct answer.

Do these terms cover my OVO and QRIS transactions on selametjudi?

Yes. Every deposit and withdrawal you process through OVO or QRIS falls under these terms. The transaction record in your account wallet is the reference document for any question or dispute about a specific payment.

How will I know if the terms have been updated?

A notice will appear in your account dashboard after the next login following any material change. The updated version is always the one on this page. Continuing to use the platform after the notice counts as acceptance of the revised terms.

Can I request a copy of my account transaction history?

Your full transaction history is already visible in the wallet section of your account after login. Each entry is timestamped and shows the payment method used — OVO, QRIS, or DANA. If you need a formal export, contact support with your account reference.

What happens if I disagree with a change to the terms?

If you do not accept a revised version, stop using the platform and contact our support team to request account closure. Transactions already completed under the previous terms are not affected retroactively.

Are game titles from Pragmatic Play and Microgaming covered by this policy?

These terms govern your access to game titles available in the lobby, including those from Pragmatic Play, Microgaming, and Joker. The rules of each game itself are set by the studio. We make the titles accessible; the studio's own rules apply to how the game runs.

How do I correct incorrect information on my account?

Go to account settings after login. The page lists which fields are editable and the verification steps required for each change. For details that cannot be edited directly, contact support with your account reference and a description of the correction needed.